AMC's & Break Fix Services

AMC stands for Annual Maintenance Contract. As name suggests, it will include the break fix maintenance for all brands of desktops, laptops, servers and printers and other peripherals at multiple locations. AMC could inclusive of the hardware part in case of damage or without hardware part (means only services), to maintain the systems, network and peripherals always up.

Following services are included in AMC

• Finding the hardware problem by implying various tools and resolving the same.
• Changing of the hardware parts and swapping the parts
• Providing stand by
• Providing spares whenever required as per SLA
• Asset Management
• Keeping minimum spares as per norms
• Keeping network always up
• Operating system updates, Anti viruses updates, Anti spyware updates, Firewall updates
• Ensuring every system should have required software with license
• Keeping tight security to avoid hackers threat
• Replacement of hardware component as per SLA
• Providing you new component or hardware whenever required